92 Google reviews
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Ikka Nazri
The service is soooooo sllloooooowwww i just need to get a new card and I waited more than an hour. Why cant they have normal counters like other banks for quick services? Need to go into their little cubicles to chitchat for whattt …
Jiyoon Kim (Summer_april)
I visited the 1 Utama branch to reissue my debit card after discovering an unauthorized transaction. Steven was extremely helpful and informative, which really put my mind at ease. He proactively guided me through the process of submitting …
Azhanudin Azman
Probably the worst service at the cashier (Ms Mona) counter I ever encountered in any bank. Doesn't speak properly and clearly. Didn't understand anything I asked. Had to wait almost an hour to get approval from HQ as large amount …
Susan Siah
This morning about 11.00 went to change some new notes at counter 4 and mentioned that I had been a customer for 30 years. How time flies. Before leaving I asked if any red packets available for customer which the Muslim cashier replied …
Bunny W
This is by far the worst banking experience I’ve had. I waited for two hours plus, and only two customers were served before my turn. The service efficiency was extremely poor. The staff Indian man who assisted me was also very snobbish and arrogant, which made the experience even more unpleasant. Very disappointing customer service.