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Rating Summary

4.4

114 Google reviews

5
70%
4
13%
3
8%
2
2%
1
7%

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Reviews for TUMI Pavilion Store

Showing 114 review samples from Google Maps.

NIK EMIRUL AIMAN BIN MUHAMAD KHAIRUL

NIK EMIRUL AIMAN BIN MUHAMAD KHAIRUL

5

Awesome customer service team, Diddy, Wida & another guy. Purchased 19 aluminium backpack & returned day after coz its to heavy. Bought mc …

Agty Fitriani Rahayu

Agty Fitriani Rahayu

5

Ms. Wahida and Mr. Adam is such excellent person of sales very attentive and will go the extra length to serve! If you wanna purchase Tumi i suggest you find them and only them.

kok siong wong

kok siong wong

5

Went for warranty and got it smoothly with the helpful staff. Process was easy and quick, they even got the one to one exchange bag from another outlet within 1 hour

izzatulasyiqin ahmad zaki

izzatulasyiqin ahmad zaki

5

The staff was incredibly welcoming and helpful especially Razwan. I would definitely come back!

liliankuan 1 Kuan

liliankuan 1 Kuan

5

If you like Tumi brand, should come to here. Because only this outlet got more variety than others and their service is good. Pack very nicely for you too....my husband 's favourite brand & shop.

Sham Kamikaze

Sham Kamikaze

5

Very friendly and super warm staff. Must come to this outlet if you're looking for Tumi products!

Perrin Raj

Perrin Raj

5

great services from Kar Mun. love the way she talks to customers. thank you so much Kar Mun. you’re the best!

sze shan

sze shan

1

Went to the store with the intention to purchase a luggage as gift but unfortunately when the staff see that I stepped in, she immediately went in to the staff room. Waited for 10 minutes but nobody came out to serve, the store got no staff …

Barney Brown

Barney Brown

5

Was there this afternoon. Purchased a Bozeman sling bag. Staffs were extremely friendly and helpful. Very professional with their service and willing to go the xtra mile to make customers happy/satisfied. Will definitely be back.

Umarul Haziq

Umarul Haziq

5

My first encounteer with a staff (Name: Razwan) through online, and he was super accomodating. From checking stock to embossing name was really a smooth-sailing process for me. This is my first purchase with Tumi and I'm really looking forward to more shopping with Tumi 🤭🤭🤭 …