Erin Sze Ying Tan
5
My 3rd Lojel luggage here- customer service is excellent with good explanation of all products. I also sent my suitcases here for repair and it was always easy and convenient to do so.
Rating Summary
4.8
126 Google reviews
5 93%
4 4%
3 0%
2 0%
1 3%
Reviews for The Travel Store
Showing 126 review samples from Google Maps.
BHUVANESH JEGATHESAN
5
Employee is very nice, patient and Calm when explaining to us the features and the different pricing of each bag, she also showed us the features of them and explained on the warranty and how it works. The store also has very nice …
Jim Khoo
1
As of November 23, 2025 - Bought this luggage from this shop just a little over a month ago. Service was friendly at the start, although clearly driven by upsell motives — …
Zhihao Chong
5
Very good service in handling my warranty claim for baggage. Will come back again.
Lee Yi Yang
5
The two ladies at Starling Mall is very helpful and friendly, good service. Will come back again and recommend it to my friends
Cherry ChoCho
5
The travel store @the starling mall out was very good service and both of staff are so friendly,helpful and patient to customer. I like to ho there and buy everytime when I need bag. Thanks
Kim Fung Lan
5
The staff at Starling Mall are very helpful and friendly. They provided great assistance when choosing a travel bag.
Desmond Wong
5
Great service by Ping & her colleague, friendly & professional. They even packed it nicely for me to carry back
Chin Sok Kim
5
Nice shop assistant, explain with patience without hard sell. Won pillow from 20th anniversary lucky draw 🤗 …
Jasinderpal Singh
5
Very efficient and friendly service. The warranty process was smooth and easy. I am happy to recommend the Travel Store in Straling Mall to everyone - shop here for the best products and best experience