Aiman Ali
1
I am extremely disappointed with the service experience at Sony Service Centre Lalaport. …
Rating Summary
3.7
120 Google reviews
5 58%
4 8%
3 4%
2 4%
1 26%
Reviews for Sony Store BBCC
Showing 120 review samples from Google Maps.
Jaminson Low
1
I purposely came here to ask for the earbuds replacement, even though they are Sony Store, but they just act as the collection point and asked me to call the 3rd party Servise center for the quote. The best thing is the 3rd party don't even …
Unicorn Teyhaa
5
I went to this store yesterday, and I would like to comment a little about this Sony product, so far only Sony has good products regarding the sound of the speakers... regarding other things too I am grateful and really like the staff there, all of them are very kind and friendly😘 …
Qistina Sofian
1
The experience is bad. The employee is like untrained. Faiss? I dont remember the name. Asking about TVs, he does not know a thing. Not enough staff to cover all zoning. Plus, he has to void the receipt just because he forgot to key in my …
Cassandra Cheah
1
Brought a pair of Sony WF-1000XM4 earbuds to fix three times!!! With the exact same problem every time. They've barely been used too. I paid almost RM800 "repairing" them. Useless servicing. Earbuds can't even connect to any device anymore. Won't be buying earbuds from Sony ever again.
Sharuan M Sofian
5
Very clean & calm atmosphere. Staff very informative and helpful. No crowd even on weekends. Pleasant experience. Got to try all the cameras & headphones. Competitive price after discount and promo.
Vikram Prasad
1
I rarely write reviews on here but this place really tested out my patience. Anyways, I went in to buy a pair of the newly released XM6 and was pretty excited to get them by the way. Anyways when I stepped foot into the store I asked about …
charyn ann
1
The customer service is poor. The staff often fail to explain matters clearly, causing customers to frustration.Staff are also rude and do not speak in a proper tone
Hazmano
5
Customer experience was exceptional. The sales person who attended to me gave clear explanation on the product, ongoing sales promotion and warranty registration. He even reminded me to redeem the Lalaport event campaign.
Yee Ying
5
Dropped off my out of warranty xm4 at the service center here on a Friday. I received an SMS from them after 5 days to pick up my stuff. The repair was FOC and an additional 3 month warranty was given. The whole process was smooth and the store manager was very helpful.