Reviews for MAC COSMETICS - 1 UTAMA

Jennifer Woo

May 25, 2026

5

Karyen is amazing! She gave me a 90 min makeup lesson and it was exactly what I was looking for. She was patient, knowledgeable and very kind. Highly recommend!

atikah Safruddin

May 25, 2026

5

I had a very pleasant experience at MAC Cosmetics at One Utama. As a beginner who simply wants to look presentable and confident for a daily office look, I really appreciated how patient and professional the staff were. …

Nur Ilmi Syakila

May 25, 2026

5

I just want to compliment Karyen from MAC One Utama for her outstanding service. She was incredibly patient, kind, and attentive, and never made me feel rushed. Her attitude was a breath of fresh air compared to other experiences I’ve had from her other colleague whom I shall not name as that person’s negative attitude already been mentioned by others down here. Karyen is hands down the best, and I hope MAC recognises her great work. Regards, Amy

Aashwany CM

May 25, 2026

5

I’ve been a long-time MAC lip products user but had never tried MAC base products, despite the online rave over the years. I walked in intending to try a lip liner and ended up exploring the cushion and powder foundation as well. I …

Leah

May 25, 2026

5

I had a wonderful experience with the staff here, especially Karyen :) I’m quite new to makeup so I was more reluctant to come in. She was very friendly and did not mind helping me try out new colours until I found the suitable one. All the staff are very friendly and patient. Had a wonderful experience!

Khar Eng Ng

May 25, 2026

5

Karyen has given very good service in helping my daughter getting the right colour of lipsticks. Extremely patient and sincere, no hard sell but genuinely helpful. Thank you so much Karyen 😍🥰 …

Christine Goh

May 25, 2026

5

Great customer service and guidances from Joline. Really appreciate the service and recommendation she provided. Thank you MAC for having her as your BA.

Aainaa

May 25, 2026

5

This is probably the ONLY makeup store that I'll be going to moving forward. MAC is still the OG in the makeup pyramid due to their high quality products making you look a million dollars. The lip and blush colours are so universal. And 1 Utama branch has the best staff ever - they are so friendly and accommodating (and really pretty too) unlike its competitor retailer next door where there are rude, condescending, proud staff and uncontrollable immature crowd who destroyed testers on a daily basis, sorry to say! 😭😂 Got 30% off during Black Friday - so much more worth it! Keep up the cleanliness of the store and stay classy, MAC 😊

ภาณุกา นาระถี

May 25, 2026

1

Today was my first time in the store, but none of the staff paid any attention to me. So I walked out and decided to come back again. When I got home and opened the package, I received incomplete items. 🤦‍♀️ It was a terrible first experience. …

Regina Lim

May 25, 2026

5

I had such a pleasant experience with Yunisza! I initially just wanted to buy one lipstick, but because of her friendly attitude and helpful sharing, I ended up purchasing more items. She really knows how to engage with customers without …