Menu

Rating Summary

4.2

104 Google reviews

5
72%
4
7%
3
2%
2
3%
1
16%

Write a Review

Share your experience at Jo Malone London - Pavilion Kuala Lumpur with other customers.

Write a review

Reviews for Jo Malone London - Pavilion Kuala Lumpur

Showing 104 review samples from Google Maps.

Tim Jones

Tim Jones

5

I had an exceptional service by Jennifer, buying a gift for christmas was made easy by her warm approach and attentiveness.

Isaac c

Isaac c

5

Staff (Chinese girl) was kind enough to introduce the best selling perfume to us as we are first time with this brand. 30ml.for RM310 definitely a good buy, the 9ml for RM184 sold online was overpriced!

Andrea Ban

Andrea Ban

5

Good service. They have free engraving service when we bought a perfume. The new range Rose Magnolia has a nice base smell. Nice nice nice. There's a place to sit down inside the shop to rest as you figure out which perfume you would like …

Talal Moqbali

Talal Moqbali

5

Best place to purchase a perfume and gifts , I recommend, thanks to Ms.Mimi for all the support and smile during our shopping

new icon

new icon

2

Extremely disappointed with the service provided by this sale staff, please provide a professionally service by the company and treat every client with good service with smile . Thx you

Hasib Sidek

Hasib Sidek

2

I found the long hair sales person was kinda rude to me while doing the packaging. The way she packed like..so angry. Im noticing everything. Right after that. The hijab girl approach me in very nice way and keep my heart delightful. Thank you. But i will not come again. Dissapointed.

Azalea Rooslan

Azalea Rooslan

1

I had a disappointing experience at JML Pavilion on 3/8/24. The staff member named Mimi ( wearing hijab) was very rude and unprofessional. While waiting for our order to be prepared we sat at the couch, I admit that my son was wrong as he …

Jay Chong Yen Jye (iamJayChong)

Jay Chong Yen Jye (iamJayChong)

5

Always warm welcome and rich exploration experience. Staffs are extremely helpful. Thanks!

Chloe Chan

Chloe Chan

5

We stopped by for a birthday gift and during the whole time, Jordan was really patient and polite with introducing us to different scents. Was really satisfied with the customer service and would recommend this place for perfume purchases!!

Israt Jahan Begum

Israt Jahan Begum

5

We had the pleasure of being assisted by this young man named JJ. He quickly understood our preferences and did come up with an amazing combination of one body lotion and cologne. He was very calm and composed and did everything he could to …