Most of the staff weren’t in their assigned places. On weekends, only one counter is open, which is super inconvenient. I waited at one area for over 10 minutes, but no one was around, so I had to go quite far to find help. Honestly, only …
Nafielah Hanafi
5
Me and Firdaus had a great experience at this outlet. We would like to thank a staff named Zainatul Firdauz (not sure how it is spelled) He is an observant staff. He approached us and attend to us when we queued for more than 5mins at the …
Saiful Aziz
5
Facing hiccups when purchasing electrical appliances here but customer service team reacted so fast to resolve my issue. Kudos for having excellent customer service. Will definitely suggesting this store to my colleague and friends.
Isham Bond
5
⭐⭐⭐⭐⭐ Outstanding Home DIY Haven with Amazing Service! Paradigm shoppers are truly fortunate to have HomePro right in the midst! This …
Peter Leong
5
Went there to get a instant water heater. This place is huge and I ask a staff to show me where the water heater is, he brought me there (quite a long walk because the place is huge) and explained to me the different models functions and …
Fred M
1
Terrible customer service, not willing to help to check price, attitude problem and ask customer to check item by themselves, that’s the reason why homepro not doing well.
AYU LEE
5
I would like to compliment Mr. Kamarul Kanisan for his excellent service. He guided me in choosing a water heater that was suitable and sufficient for my needs, and I ended up deciding on the HAIER brand, which is currently on promotion. He …
Nicholas Neo
5
I am very happy to have went to homepro at paradigm mall. Went there to get a new shower with both overhead shower and hand shower to replace my old one. …
Kimberley Howarth
2
It is a well stocked store with an excellent, good variety of products. However, the staff attitude here is absolutely shocking. I wanted to have a look at some mattresses, and I also came all the way here because Sonno lists them as a …
Veeragoo Naidu
5
I was assisted by Navin and Rafiz Zainudin at my visit to the store. They were both service orientated with a pleasant disposure. I had a pleasant experience.