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Rating Summary

4.2

65 Google reviews

5
62%
4
20%
3
5%
2
0%
1
14%

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Reviews for COS

Showing 65 review samples from Google Maps.

Datin Rashidah

Datin Rashidah

5

Execellent customer’s service, friendly n vry helpfull by Gary

CB

CB

1

Trying to called more than hundreds of times, believe they are to create some popularity. Phone rang till cut off few times also no intention to pick up.

Siti Hajjar Abd Kader

Siti Hajjar Abd Kader

1

We went to COS Gardens at 9.47pm and the doors were already locked ! We went to the window display and the staff indicated it’s closed. Your singnage outside stated closing time is at 10.00 pm! We’re very disappointed as we wanted to get few pieces tonight .

sanjivan muthu kumar

sanjivan muthu kumar

5

The staff are attentive and very approachable. The pavilion store has much more options than the gardens or klcc outlet.

whitney shan

whitney shan

1

Encounter numerous issues with pavilion branch due to their staff. Forgot to remove the theft tag and I had to go back the next day to remove it with no apology from them for this hassle. Another is refuse to accept return because it smell? Had to go another branch and they assist on my return smoothly.

Pelageya Volkova

Pelageya Volkova

5

Very careful and pleasant service. Good quality product. 2 floors shop. …

foongshu

foongshu

5

Not every outlet has good customer service, but sure in this outlet offers premium services! Sarah Ad was really helpful, warm, and professional in giving her advice in cloth selection. She helped me to make a good choice for present, and it was cherished! Will drop a visit again :)

ryan soeigiarto

ryan soeigiarto

5

Delightful experience here with the staff <3 !!! It’s tough to find clothes suitable for my body type but I was lucky enough to come across Luqman who recommended pieces that were suitable & give more insights of the products. Would definitely come back here !!

Ashkan Nikandish

Ashkan Nikandish

5

Im a loyal customer of COS for many years, after my last purchase few days back from pavilion branch, I realized that my shirt got a white shade on it, and after i went back to them they helped me to change it even I removed the tags from …

Lee Kelly

Lee Kelly

5

I was so disappointed when COS told me micro bubble bag is out of stock , grabbed within hours! However En Ashraf from Pav made my day by offering me one which the reserved customer did not pick up on time , kudos to you En Ashraf for making my day and the excellent CS !! You deserve a 5 ⭐️