Lucas Leong
1
I was referred by Fossil staff to get battery replaced here for the analog part of my watch. The staff was friendly, responsive and replaced a brand new battery for the cost of RM25. Price was reasonable to me. …
Rating Summary
3.6
37 Google reviews
5 59%
4 3%
3 5%
2 3%
1 30%
Reviews for City Chain
Showing 37 review samples from Google Maps.
Zainal
5
Had a great experience at City Chain, 1 Utama! Picked up a Seiko and the whole process was smooth and pleasant. The store has a solid selection of watches, and the staff were polite and attentive without being pushy. Special thanks to En. …
Loh Yiren (The Polished Edge)
5
Walked in just to see some watches. Erin was so helpful, showing and introducing some watches she thought I'd like. Asked about changing the battery on an SSC017, said they could help send it to the service center since it was a solar …
anupam r
5
This is one of the best watch shops I came across in KL. I didn't buy watch due to paucity of time but would love to do it sometime soon. Erin is a gem of a person. She's so courteous and helped us to see through many variants. I couldn't …
Iylia Azhari
5
Came in to replace the battery on my DW watch (which they don’t carry), and the salesperson noticed the scratches on the case. Without me even asking, she kindly offered to polish it to reduce the scratches. Really appreciated the thoughtful service! I’ll definitely be coming back!
Sheila Corban
5
I Utama branch:This shop has staff that go way and above in customer service. I popped in there to change a strap from an older watch( not from City Chain) and it required removal of links, adjustments etc. Louis did it all with a smile and …
Yong Leong Yao
5
Superb service attitude. In-depth product knowledge. Sincere and humble character. …
Fadhlie Ikram
5
One of the best watch stores to check out watches. The salespersons are friendly, and would entertain you even if you don't intend …
Nana
5
5 stars ⭐⭐⭐⭐⭐ for Louis who works at the 1Utama branch. They don't do swiss watch repairs but directed to alternatives without us …
StratMan
3
Well decorated interior, with mid tier priced watches for sale. Friendly and helpful young staff. …