Grace Loo
Terrible customer service. I was there at 4.10pm yesterday, waited for 15 mins to dropoff return item then to be told “shoppee only till 4pm” please come again tomorrow, as if everyone so free, no need to work. And the chubby staff was …
Location: P05A, B1, EMPIRE SHOPPING GALLERY, Ss 16, 47500 Subang Jaya, Selangor, Malaysia
NU Empire
Based on 162 Google reviews
Based on customer ratings
Based on customer ratings
Grace Loo
Terrible customer service. I was there at 4.10pm yesterday, waited for 15 mins to dropoff return item then to be told “shoppee only till 4pm” please come again tomorrow, as if everyone so free, no need to work. And the chubby staff was …
Penny Chuah
The staff at MBE Subang Empire are really friendly and flexible! Thank you for the best service I’ve encountered among other MBE outlets so far. Keep it up!
Nuha Malek
Hi @Mailbox, the visit was recent - Wednesday 23/7/2025 night time (between 9pm ish). It could be a guy/ girl, he / she has short curly hair, chubby and speaks Malay fluently. It was very uncomfortable visit and I think u really need to …
Lavender lbh
The outlet is located at B1 carpark near to the shopping mall entrance. This made me very convenient to drop off my parcels 😀 A lady staff called Naz is very helpful. Overall, things run smoothly here. …
S Ling
I have been using MBE Empire Service many times. The staff there are very helpful, and polite even during times stress due to high traffic, they work fast, work hard and with a smile. Very efficient also as pick up parcels are so easy …
MBE (DHL Express & FedEx)
Mail Boxes Etc. Business Service Centre
The exterior of a Mail Boxes Etc. business service center with a closed metal roll-up door. Above the door, a black sign displays the business name and logo, along with the text "PUSAT KHIDMAT PEJABAT" and "Business Service Centre". To the left of the entrance, there are mailboxes and a red box with "POS Laju" branding.
Mail Boxes Etc. Business Service Centre
A black sign with white and red lettering hangs above an entrance. The sign reads "MAIL BOXES ETC: Business Service Centre". Below the sign, a FedEx sign is visible.
Empire Shopping Gallery
A nighttime exterior view of the Empire Shopping Gallery building. The facade features a large, curved glass section with illuminated interiors, and the building's name is prominently displayed in large letters above. Trees and foliage are visible in the foreground.
Mail Boxes Etc. Business Service Centre
The exterior of a Mail Boxes Etc. Business Service Centre. The prominent signage above the entrance reads "MAIL BOXES ETC: Business Service Centre". Below the signage, the counter area is visible with DHL branding, a "We Are Hiring" sign, and a drop-off point marker. Various shipping supplies and carts are also present.
Mail Boxes Etc. Business Service Centre
The exterior of a Mail Boxes Etc. business service centre. The storefront has a large sign above the entrance that reads "MAIL BOXES ETC. Business Service Centre" and "PUSAT KHIDMAT PEJABAT". Inside, a counter is visible with logos for UPS, DHL, and other courier services. A person wearing a mask is behind the counter. To the right, a small table displays a menu or price list.
Mail Boxes Etc. Moving Announcement
Two signs are displayed against a red wall. The sign on the left is a black banner on an easel, announcing "WE HAVE MOVED PETSMORE" and providing the new location details. The sign on the right is a vertical white board listing services offered by Mail Boxes Etc., including Domestic Courier Services, International Courier Services, Printing & Photocopying Services, Lamination Services, Binding Services, and Rubber Stamp Services. It also directs customers to find them at Lot P05A, B1, behind Mister Minit. The bottom of the right sign features the logo and name "nu empire".
FedEx and DHL Airplanes on Tarmac
A close-up view of a FedEx Express airplane in the foreground, with its distinctive purple and orange logo clearly visible. The slogan "The World On Time" is also displayed on the fuselage. Behind it, a yellow DHL airplane is parked, also with its branding visible. Both aircraft are on an airport tarmac, with various ground support equipment and cones scattered around.
Mail Boxes Etc. Storefront
A view of the interior of a Mail Boxes Etc. store, showcasing mailboxes for rent and various courier service logos including TNT, UPS, DHL, City-Link, and Poslaju. The store also offers courier services, mailbox rental, photocopy, and printing. A sign for "EMPIRE SOHO" is visible in the background.
Pack & Ship Services
A graphic advertising pack and ship services, featuring logos of various shipping companies including POS Laju, GDEX, City-Link Express, DHL, FedEx, and TNT. The text reads 'LET US HELP YOU PACK & SHIP MAKING SHIPPING EASIER'.
Shipping Services
This image displays various shipping services offered, each represented by an icon and a question. The services include sending international shipments, domestic shipments, time-sensitive shipments, bulk shipments, samples overseas, excess baggage overseas, budget shipments, and importing parcels or documents.
Collage of Shipping Packages
A collage of various shipping packages and envelopes from different carriers like FedEx and DHL. The packages are stacked and organized, suggesting a shipping or logistics hub. Some packages are labeled with "Fragile" and shipping information.
Mail Boxes Etc. Storefront
A view of the interior of a Mail Boxes Etc. store, showcasing various services offered. The wall features the Mail Boxes Etc. logo and text indicating services like courier, mailbox rental, photocopy, and printing. Below this, logos of shipping partners such as TNT, UPS, DHL, PosLaju, and FedEx are displayed. Mailboxes are visible along the wall, and a tripod with promotional materials stands in the foreground.
Shipping Company Logos
A close-up shot of logos from three major shipping companies: FedEx Express, DHL, and UPS. The logos are printed on what appear to be promotional materials or packaging, arranged on a wooden surface.
Stacked Packages
Several packages are stacked on a tiled floor. The packages are wrapped in bubble wrap and some have red and white tape with fragile symbols. In the background, there is a desk with computers and a person standing, as well as shelves with various items.
DHL Aircraft and Vehicles
A large yellow DHL airplane is parked on an tarmac. Next to the airplane are a yellow DHL truck and a yellow DHL van. The sky is blue with dramatic clouds.
Shipping and Business Services
A person wearing a black polo shirt with the logo "MAIL BOXES ETC Business Service Center" is sitting at a computer. In the foreground, a package wrapped in black plastic is on a scale. The background shows office equipment like a printer and fan, along with various notices and boxes.
DHL Shipping Advertisement
A large yellow poster with the DHL logo and text promoting easy and speedy delivery. It highlights features like fast delivery, global network, secure and reliable service, track and trace, 24/7 customer service, and direct delivery. The poster features an image of a smiling man holding a DHL package. The advertisement is placed in front of a store with a counter and a computer visible.
DHL Services
A black background with a large yellow stripe in the middle featuring the red DHL logo. Above the logo, text reads "INTERNATIONAL EXPRESS". Below the logo, text reads "DOMESTIC E-COMMERCE" and "Both services available here".
DHL Express Branding
A close-up shot of a yellow surface with the red DHL logo and the word EXPRESS in red lettering. A hand is resting on the surface.
DHL Logo
The DHL logo is displayed prominently in red against a bright yellow background. The logo consists of the letters "DHL" in a bold, sans-serif font, with three horizontal red stripes to the left of the "D" and three to the right of the "L".
Packing Services
The image displays various packing materials including fragile tape, clear packing tape, and shrink wrap. Text overlays state "Need help packing? We try our best to help. We do not charge for packing services. We do not charge for tapes or shrink wraps used!"
DHL Shipping Services
A storefront with a large DHL advertisement banner. The banner features the DHL logo and text promoting "EASY SHIPPING, SPEEDY DELIVERY." It also highlights features like "TRACK & TRACE," "GLOBAL NETWORK," "SECURE & RELIABLE," and "24/7 CUSTOMER SERVICE." To the left, a portion of another store is visible with signage that includes "MISTER MINIT" and "SAFETY FIRST."
Mail Boxes Etc. Operation Hours Sign
A sign is displayed on a computer monitor detailing the operation hours for merchant drop-offs at Mail Boxes Etc. The sign indicates that the business is open Monday to Friday from 10:00 AM to 9:30 PM, and on Saturdays and Sundays from 10:00 AM to 9:30 PM, with a break time from 7:00 PM to 8:00 PM. It also states that inbound scanning is restricted to the specified hours due to guidelines from Shopee & Lazada. A decorative cat figurine and a QR code are visible on the desk below the monitor. In the background, a reflection shows the word "SHOP" and a yellow logo.
DHL E-Commerce vs. DHL Express Comparison
An infographic comparing DHL eCommerce Solutions and DHL Express. The left side details DHL eCommerce Solutions with icons for a scooter, a clock, and a package, indicating standard domestic and international delivery, transit times of 1-5 days domestically and 3-14 days internationally, and package weights from 0.05kg to 30kg. The right side details DHL Express with icons for a globe, a stopwatch, and stacked packages, indicating international express delivery, transit times of 1-3 days, and package weights from 0.5kg to 300kg. A cartoon DHL delivery person holding a package is in the center, with a DHL airplane in the upper right corner.
City-Link Express Envelope
An orange City-Link Express prepaid envelope is shown on a counter. The envelope is filled out with sender and receiver information. A chart labeled "VOLUMETRIC WEIGHT" is partially visible behind the envelope.
Escalator with FedEx Branding
An escalator in a shopping mall with purple banners on the sides featuring the FedEx Express logo and slogans like "Where Now Meets Next" and "FedEx Authorised Ship Centre". The banners also include an address.
Our Partners
The image displays logos of various shipping companies, including FedEx Express, UPS, TNT, DHL, and EMS, arranged on a black background under the heading "OUR PARTNERS".
Operating Hours Announcement
A black background with yellow text announcing that the business is open from March 18th to March 31st. It also states that operating hours during this period will be revised to Monday to Sunday, 10 AM to 7 PM. The Mail Boxes Etc. logo is visible in the bottom right corner.
Shipping Centre Counter
A person is holding a black package over a scale at a shipping centre counter. The counter is worn and appears to be made of wood. Behind the counter, there is a computer, a printer, and various documents and supplies. A sign above the counter reads "Authorised Ship Centre" and lists operating hours.
Shipping and Courier Service Counter
A woman stands behind a counter at a shipping and courier service location. The counter is branded with logos from DHL, UPS, TNT, and POSLAJU National Courier. There are various documents and signs on display, including an "Important Notice" and a poster with a TNT airplane.
Mail Boxes Etc. Storefront
A view into a Mail Boxes Etc. store, with stacks of branded boxes visible. A sign with "KELUAR" (Exit) is visible above the entrance. Inside, a person is seen behind a counter with shelves of products.
Man using a copier
A man wearing a black t-shirt, black pants, and a face mask is standing in front of a large blue and white copier. He is looking down and appears to be operating the machine. Several cardboard boxes, some marked with red and white "FRAGILE" tape, are stacked around the copier. In the background, through a large window, a parking garage with cars and yellow signage is visible.
Sanitised Surface
A gloved hand wipes a black surface with a wet wipe. A sticker on the surface reads "EMBE MAIL BOXES ETC. I AM BEING SANITISED REGULARLY" with a cartoon sun wearing sunglasses. Another piece of paper with the MBE logo and text is visible in the background.
DHL Packages
A collection of various DHL branded shipping envelopes and packages are neatly arranged on a dark surface. Some are yellow, while others are white or clear plastic. Many of the packages display the DHL logo and shipping labels. One prominent yellow package has the word "FLYER" printed on it in large white letters. Another has "dhl.com.my" printed on it.
Mail Boxes Etc. Packaging
A collection of packages and boxes from Mail Boxes Etc. are displayed on shelves. Some boxes have pricing information such as 'R.BOX 00 RM 2.50' and 'RM 6.00'. Shipping labels from DHL are visible on some packages.
Packages ready for shipping
A collection of cardboard boxes and yellow-wrapped packages are stacked and arranged in a room, likely a shipping or logistics facility. Some boxes are open, revealing more packages inside. The packages appear to be addressed and ready for dispatch.
Sanitizing a keyboard
A hand holds a yellow and green spray bottle, spraying a black computer keyboard. A computer monitor in the background displays text that says "PLEASE ASK THE STAFF FOR HELP". A sticker on the monitor reads "I AM BEING SANITISED REGULARLY" with a smiley face wearing sunglasses. To the left of the monitor, a sign with black text on a white background provides health advice.
Packages in Baskets
Several black plastic baskets are filled with various packages and envelopes. Some packages are labeled "FRAGILE". In the background, there are stacks of paper and office supplies.
DHL Shipping Envelopes
A stack of yellow DHL shipping envelopes with the DHL logo printed multiple times. One envelope has a "SECURITY CHECKED" sticker and a table indicating recommended weight ranges for shipping.
Packages
A pile of packages, some with yellow and white branding, are stacked on a surface. One package has a label with "dhl.com" visible.
Packages in a Basket
A close-up, overhead view of a black basket filled with various yellow and white shipping packages. Some packages are padded envelopes, while others appear to be document pouches or small boxes. Shipping labels with barcodes and text are visible on some of the packages, including "XEP DHL" and "SG SIN-XSC X030".
FedEx Authorized Ship Centre Sign
A close-up, angled view of a purple sign with white text on an escalator. The sign reads "FedEx Authorised Ship Centre" and lists services like "Mail Boxes Etc." along with an address. In the background, through a glass partition, cars are visible in what appears to be a parking garage.
Packages
A stack of packages, some wrapped in white and yellow packaging, others in black. Several packages have red "SECURITY CHECKED" labels with DHL branding.
DHL Delivery Van
A yellow DHL delivery van is parked on a paved area with a modern building and trees in the background. The DHL logo is prominently displayed on the side of the van, along with the slogan "EXCELLENCE. SIMPLY DELIVERED." The sky is blue with scattered clouds.
DHL Express Envelopes
A stack of bright yellow DHL Express envelopes, some with shipping labels attached. The labels show tracking information and instructions in multiple languages.
Shipping Clerk Weighing Packages
A person wearing a DHL branded polo shirt stands behind a counter, weighing packages on a scale. There are various shipping supplies visible, including tape, envelopes, and boxes. A fire extinguisher is also visible in the background.
Shipping and Packaging Supplies
A collage of various shipping packages, envelopes, and boxes, many branded with DHL and MBE logos. A person in a red and yellow uniform, likely a shipping service employee, is visible in the center right. The scene depicts a busy shipping or mail center with numerous items ready for dispatch.
Packages on a Cart
A collection of packages and envelopes are stacked on a blue cart. Some packages are wrapped in clear plastic and have "FRAGILE" tape around them. Several envelopes have shipping labels with barcodes and logos, including FedEx. The cart appears to be in a warehouse or shipping facility.
DHL Service Counter
Three staff members stand behind a DHL branded counter. A price list is displayed on the counter. The staff are wearing black and white uniforms. The counter has a large yellow and red DHL logo.
MBE Giveback Promotion
A promotional graphic announcing 'Our little GIVEBACK' offering up to RM50 rebate for shipments. It lists three locations: MBE Empire Subang, MBE Main Place, and MBE Sunway Pyramid. The graphic features an illustration of a delivery person holding packages and the MBE Mail Boxes Etc. logo.
DHL Flyers and Packages
A close-up view of several yellow and white DHL branded flyers and packages stacked inside a clear plastic bin. The prominent yellow flyer in the foreground has the word "FLYER" printed in large white letters and a red "CHECKED" sticker with DHL branding. Other packages and envelopes are visible behind it, some with text indicating where to affix labels and stickers.
Packages and Shipping Supplies
A collection of packages wrapped in black plastic, some with DHL labels and security seals. There are also yellow envelopes and stacks of yellow paper labeled 'TK YELLOW 500 A4 80'. The items appear to be ready for shipping or have recently arrived.
DHL Packages
A collection of DHL branded packages and envelopes are neatly stacked and organized. Some packages are yellow envelopes with the DHL logo, while others are brown cardboard boxes with DHL tape and shipping labels. Several packages are marked with "FRAGILE" and "SECURITY CHECKED" labels.
Packages ready for shipping
Two images show packages and envelopes from DHL Express. The left image shows a black basket filled with various shipping envelopes and packages. The right image displays a yellow DHL Express envelope with a "SECURITY CHECKED" sticker, and a brown cardboard box with black tape and the website "www.mbe.com.my" printed on it.
Mail Boxes Etc. Anniversary
A collage of images celebrating the 10th anniversary of a Mail Boxes Etc. location. The images show staff, shipping boxes, tape dispensers, and the storefront. Text overlays include "We are 10", "@EMPIRESUBANG", and "MAIL BOX RENTAL".
DHL E-commerce Packages
A green plastic crate filled with various DHL branded packages and envelopes. Some packages are yellow with red DHL logos, while others are white with yellow DHL branding. One package is labeled "DHL eCommerce".